Q: Where do you ship from?
A: We ship most of our items from Anderson, SC.

Q: Do you offer local pickup?
A: Yes we do on most items.  Please call us to arrange.

Q: Do you ship outside of the lower 48 US states?
A: Yes we do, but please contact us before you purchase for a shipping estimate. Shipping costs will be additional fees for shipping outside of the lower 48 US states.

Q: Can I return my item?
A: At Make A Wake Mairne, we want you to be completely satisfied with your purchase and the service we provide.  If for any reason you are not completely satisfied with your products purchase, give us a call within 15 days from the delivery date and you can return the item for a refund.  You shall pay for 15% restocking fee.

Please be sure that the returned product have not been damaged in any way and that all parts are included within the returned package.  Returns need to be in new, resalable condition upon return with all packaging materials and original parts, otherwise they are not elegible for return.
If for some reason, you received an item that was damaged or had missing parts, please call us and we will send out repair or replacement parts asap at no cost to you.

Q: When will you ship my item?
A: We always ship your order within 1 business day from when you place the order, unless the item is marked as out of stock.

Q: What carrier do you use to ship?
A: We ship by UPS ground service, it usually takes 2-5 business days to arrive after the item arrives at UPS.